PRIVACY & DATA PROTECTION STATEMENT

Alef Trust takes your privacy seriously and we will only use your personal information to maintain communications, to complete the process of course or programme registration and to maintain your enrolment as a student. Subsequently, as Alef Trust students complete their coursework (MSc and open learning), or as alumni, we will only use your personal information for required record keeping and maintain communications (only at your request). Alef Trust deals with all personal information provided in a responsible manner that respects personal privacy and is in full compliance with the Data Protection Act 1998-2018 (DPA) which applies the standards of the EU’s new General Data Protection Regulation (GDPR). Although the DPA/GDPR are UK and EU regulations, Alef Trust applies the same high standards for the protection of your privacy and personal information, regardless of where you are located. Additional information on the Alef Trust Privacy, Data Protection and other Policies can be found by visiting our Privacy & Data Protection Page. If you have any questions about how Alef Trust collects or uses your personal information, please use the form below to contact our Data Protection Officer.

SUBJECT ACCESS REQUESTS (SAR):

Under the General Data Protection Regulation (GDPR) you (subject) have the right to request access (Art. 15), rectification/correction (Art. 16) or erasure (Art. 17) of the personal information we collect (see the Alef Trust Privacy Statement for other rights under the GDPR). The procedure for making and responding to subject access requests under the GDPR include:

Mail Us:

Please send your request to access, rectification/correction or erasure of any personal information we have collected on you, to the address below.

The Alef Trust
Somersby
Dibbinsdale Road
Bromborough
Wirral
CH63 0HJ

Call Us:

Please call us at the numbers below to request access, rectification/correction or erasure of any personal information we have collected on you.

• UK: +44-151-538-0426
  Note: Our UK offices are open from 10:00am to 5:00pm UK/BST time on Mondays to Fridays.

Email Us:

Please the form below to contact the Alef Trust Data Processing Officer (DPO) to request access, rectification/correction or erasure of any personal information we have collected on you.

Notes:

• Organisations are permitted to charge a “reasonable fee” when a request is manifestly unfounded, excessive or repetitive. This fee must be based on the administrative cost of providing the information.
• Information must be provided without delay and within a month.
• Where requests are complex or numerous, organisations are permitted to extend the deadline to three months. However, they must still respond to the request within a month to explain why the extension is necessary.